General sales conditions
The prices listed are in €uro, and include the VAT but not the eco tax.
Pitch : the balance must be paid on arrival.
Accommodation : the balance must be paid 1 month, at the latest, before the first day of rental.
A lack of payment of the balance within this delay will result in the cancellation of your booking.
In all cases of cancellation, the following will be retained or owing: reservation fees + an amount equal to 25% of the total cost of the stay if you cancel more than 16 days before the reserved date of arrival, the total amount of your stay if you cancel less than 16 days before the reserved date of arrival or if you do not show on that date. For cancellations for which the administration of the centre is responsible, except for force majeure, the client will obtain the reimbursement of all the sums paid. We recommend that you take out cancellation insurance for stays between 01/04 and 31/10 with our insurance partner AGF by sending Riva-Bella 1% of the total amount of your stay not including booking fees and visitor's tax (minimum fee 9).
This insurance enables you to have your stay reimbursed in the event of cancellation. Your contract offers a cancellation guarantee which allows you to obtain the reimbursement of expenses incurred due to cancellation of your stay or an early departure. This depends on certain exceptional conditions (illness, accident…), and confirmation in writing and the necessary proof in support of the condition are required subject to the respect of contractual obligations. In all cases the reservation fees are not reimbursable.
In accommodation* or camping :
you may take possession of your accommodation any time after 4:30 pm. You must check out before 10 am.
From 03/07 to 28/08 : for all accommodation, arrival 4:30 pm and departure For any depature from a camping pitch or return of the keys of an accommodation after 10 am, you will be billed for an additional night. Any extension of your stay must be requested 24 hours before the original departure date.
The Domaine Riva-Bella declines any responsibility for damages incurred on camping equipment, caused by its owner. Your own personal third party liability insurance, covering your equipment, is obligatory.
Animals are allowed on the Domain.
A deposit of 150 € per accommodation is required upon your arrival. It will be returned to you on the day of your depature, during office hours, after an inspection of the premises. If you cannot be present for the inspection
(depature outside of office hours) the deposit will be mailed back.
Naturist Conduct and Behaviour